If you have any complaints:
Company Complaints Procedure:
Passenger Asist Cambridgeshire Limited aims to always provide you with the highest quality of service. Unfortunately, sometimes things can go wrong. If you feel our service has fallen below the standard you expect, we would like to hear from you so we can put things right as quickly as possible.
What to do if you have a complaint / How to make a complaint?
You can make a complaint by email, telephone or post.
We prefer to talk to you so we can try to resolve your complaint as quickly as possible, so please include your contact details if you email us or write to us.
You can post written complaints to:
Passenger Assist Cambridgeshire Limited
Brightfield Business Hub
What we’ll do?
We’ll always try to resolve your comment or complaint straight away. If this is not possible, we’ll fully investigate and aim to resolve your issues as quickly as we can. We’ll keep you updated on our progress.