Specialist Assisted Transport Across Peterborough, Cambridge & The East of England
Safe, reliable and dignified non-emergency transport for wheelchair users, elderly and vulnerable passengers.
Evening & weekend wheelchair transport available.
Subject to availability | All journeys are pre-booked.
📞 Call 01733 208208 to check availability and book.
Drivers are First Aid Trained
Completed Disability Awareness Course
Familiar with Mobility Equipment
- MiDAS Trained Drivers
- DBS Checked Drivers
- Licensed by Peterborough City Council
- Wheelchair accessible vehicles with tail lifts
- Safeguarding aware when supporting vulnerable passengers
- Registered Assistance dogs welcome
Comfortable & Efficient Transport Services
We provide calm, safe and respectful transport using tail-lift WAV vehicles, secure wheelchair restraint systems and MiDAS-trained, DBS-checked drivers who assist throughout every journey.
From hospital appointments and care-home travel to airport transfers, social outings and family visits, we offer true door-to-door support — never rushed, never treated as “just a fare”.
📞 Call 01733 208208 to book assisted transport.
Why choose Passenger Assist:
- Specialist assisted transport services for passengers requiring additional support
- Tail-lift wheelchair accessible minibuses designed for safe and dignified travel
- Professional, DBS-checked and disability-aware drivers
- Calm, structured and patient-focused journeys
- Door-to-door assistance available where pre-arranged
- Reliable advanced booking system for medical, hospital and long-distance journeys
- Wheelchair restraint systems and accessibility-focused vehicle layouts
Passenger Assist focuses on providing safe, reliable and dignified assisted transport tailored to individual passenger requirements.
Why Choose Passenger Assist?
Standard Taxis:
- Limited passenger assistance
- Basic wheelchair access
- Drivers often rushed
- Limited understanding of complex mobility requirements
- Limited wait & return support
Passenger Assist:
- Specialist assisted transport services
- Tail-lift wheelchair accessible minibuses
- Trained and DBS-checked drivers
- Calm, patient and dignified assistance
- Structured advanced booking system
- Wait & return appointment support
- Door-to-door assistance for vulnerable passengers
Passenger Assist focuses on safe, reliable and dignified assisted transport for passengers requiring additional support throughout their journey.
Registered Assistance Dogs Welcome
Passenger Assist is an assistance-dog-friendly transport service. Registered assistance dogs, including guide and hearing dogs, are always welcome at no extra charge.
Our spacious wheelchair-accessible vehicles provide a comfortable environment for both passengers and their assistance dogs, and our drivers are trained to support journeys with care and respect.
Please let us know at the time of booking if you are travelling with an assistance dog.
Caring Assisted Travel You Can Trust
Passenger Assist provides specialist pre-booked assisted transport for passengers who require additional support when travelling. From hospital appointments and rehabilitation to family visits, social outings and long-distance journeys, every booking is planned around the individual passenger’s requirements.
Hospital & Clinic Transport
Airport Assisted Travel
Care Home & Living
Day Trips, Social & Family Visits
Shopping & Assisted Errands
Our Accessible Vehicles & Capacity
- 5, 6 & 8-seater wheelchair-accessible vehicles
- Capacity for 1–2 wheelchair users (vehicle dependent)
- Space for family members, carers or companions
- Foldable mobility aids supported
Safety, Training & Compliance
- MiDAS-trained drivers (wheelchair & assisted passenger transport)
- First Aid trained and disability-aware drivers
- Enhanced DBS checked
- Fully licensed and authorised by Peterborough City Council
- Purpose-built Wheelchair Accessible Vehicles (WAVs)
- Tail-lift access (no steep ramps)
- Approved wheelchair harnesses and secure restraint systems
- Door-to-door assisted support with extra time allowed
Corporate (or individual) Accounts
Welcome
Pre-booked prices
over the phone
Uniformed Drivers
trained in wheelchair handling
National Coverage
Frequently Asked Questions
Yes. We operate purpose-built Wheelchair Accessible Vehicles (WAVs) with tail-lift access and secure wheelchair restraint systems.
Yes. We provide pre-booked assisted transport for hospital, clinic, GP, physio and outpatient appointments.
Yes. We regularly support care homes and supported living services with assisted transport.
Yes. Evening assisted transport is available subject to availability and weekend bookings are also available.
Yes. Registered assistance dogs are always welcome at no additional charge.
Award-Winning Assisted Transport Provider
Passenger Assist is proud to have received independent recognition for delivering specialist assisted transport services across Cambridgeshire and beyond.
🏆 Best Consumer Services StartUp of the Year 2026 – East of England (UK StartUp Awards)
🏆 Best Accessible & Assisted Transport Provider 2026 – Cambridgeshire (SME News)
These achievements reflect the trust placed in us by our customers, families, healthcare professionals and partner organisations.
Our focus remains unchanged — providing safe, reliable and dignified assisted transport for elderly, disabled and vulnerable passengers.
Passenger Assist provides specialist wheelchair accessible transport for disabled, elderly and vulnerable passengers. Our MiDAS trained drivers and fully accessible vehicles ensure every journey is safe, comfortable and supportive.
