About Us

Passenger Assist is a specialist mobility transport service that started due to the lack of transport available for the elderly and disabled passengers in the city. Our vehicles are equipped with large electric tail lifts that accommodate wheelchairs.

Our drivers are trained professionals in disability awareness, disability equipment and Emergency First Aid at work qualified. Our ethos is to transport all clients with empathy, patience and care.


A little more about us..

Passenger Assist are dedicated to providing a specialist mobility transport service just for you. All our drivers are fully licensed, trained, and authorised to operate, by the Peterborough City Council. 

Our fleet comes equipped with specialist WAVs (Wheelchair Accessible Vehicles) as standard, meaning all our vehicles are wheelchair-accessible, and equipped with tail lifts, side steps and grab handles.

We are fully dedicated to providing the right support to get you to, and from, your destination. We recognise that trust and consistency is very important, therefore we provide the option of requesting the same driver for future journeys. We allow assistance dogs to travel with passengers, for no additional charge!

In order to continue improving our services, we welcome all our client’s feedback, ensuring that we uphold our ethos to transport clients, with empathy and care.

If you would like to give us feedback on your journey, please call on 01733 208208 or email: info@passengerassistcambs.co.uk

If you have a hearing or visual impairment and your guide dog is an integral part of your daily life, we want you to know that they are welcome here at no extra cost.