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Passenger Assist

Funeral Transport for Wheelchair Users & Elderly Passengers – Passenger Assist

Passenger Assist provides specialist funeral transport services for wheelchair users, elderly passengers and individuals requiring additional assistance when attending funerals, memorial services and celebrations of life.

Nobody should miss the opportunity to say goodbye to a loved one simply because suitable transport is unavailable.

We understand that funerals are emotional occasions and that travelling can be particularly difficult for those living with disability, reduced mobility or age-related health conditions. Our role is to remove that worry by providing safe, dignified and compassionate transport from the moment you leave home until you return.

Whether attending the funeral of a spouse, partner, family member or close friend, Passenger Assist helps ensure passengers can be present for the moments that matter most.

We regularly assist passengers travelling to:

  • Crematoriums
  • Funeral homes
  • Churches
  • Cemeteries
  • Memorial services
  • Family gatherings following funeral services

 

Our service may include:

  • Tail-lift wheelchair accessible transport
  • Door-to-door assistance
  • Companion travel support
  • Assistance with mobility equipment
  • Wait and return transport
  • Long-distance funeral transport
  • Collection from care homes, hospitals or supported living settings

 

Unlike standard taxi services, Passenger Assist can provide block-booked funeral transport where the driver remains available throughout the service and return journey. This provides reassurance to passengers and families, particularly when timings may vary or additional assistance is required before or after the funeral.

Our drivers understand the importance of professionalism, patience and discretion during sensitive occasions and will always provide calm, respectful support throughout the journey. Passenger Assist understands that funeral arrangements can often arise at short notice and we will always try to accommodate urgent requests subject to availability. We believe that transport should never be the reason somebody is unable to attend a funeral, pay their respects or support family members during a difficult time.

Advanced booking is recommended wherever possible.

Registered Assistance Dogs Welcome.

Call 01733 208208 to discuss your requirements.

Registered Assistance Dogs Welcome

Passenger Assist is an assistance-dog-friendly transport service. Registered assistance dogs, including guide and hearing dogs, are always welcome at no extra charge.

Our spacious wheelchair-accessible vehicles provide a comfortable environment for both passengers and their assistance dogs, and our drivers are trained to support journeys with care and respect.

Please let us know at the time of booking if you are travelling with an assistance dog.