Wheelchair Accessible Taxi Peterborough – Safe, Reliable & Dignified Assisted Travel
Passenger Assist provides specialist wheelchair accessible and assisted transport services for passengers requiring additional support across Peterborough and surrounding areas. Our service is designed around safety, dignity, reliability and personalised assistance throughout the journey.
Our fleet of tail-lift wheelchair accessible vehicles (WAVs), industry-standard securing systems and companion-trained drivers ensure every passenger receives the highest standard of care, comfort and dignity from door to door.
📞 Call 01733 208208 to book a wheelchair accessible taxi in Peterborough. Advance booking only.
Evening & weekend wheelchair transport available.
Subject to availability | All journeys are pre-booked.
📞 Call 01733 208208 to check availability and book.
Why Passenger Assist Is Peterborough’s Specialist Wheelchair Taxi Service
- Passenger Assist provides specialist assisted transport services for passengers requiring additional support
- DBS-checked, patient, appointment-trained drivers
- Full door-to-door and door-through-door assistance
- Skilled with dementia, learning disabilities, anxiety and mobility challenges
- Regularly supporting NHS teams, case managers and care homes
- Time allowed for anxious, slow-moving or vulnerable passengers
📞 Call 01733 208208 for assisted wheelchair transport.
Fully Accessible Tail-Lift WAV Fleet
Our wheelchair accessible taxis in Peterborough meet the highest safety standards, with:
- Electric tail-lift access (no steep ramps, no manual ramps used)
- Industry-standard wheelchair securing systems (including AMF-style straps & certified anchorage points)
- Secure tracking/tie-down points across the fleet
- Our WAVs can safely carry one or two wheelchair users (vehicle dependent), plus up to seven additional passengers. This includes foldable mobility-aid users who can transfer into a seat, and any relatives, friends, family or carers who wish to accompany the passenger.
- Comfortable, clean interiors suitable for long-distance travel, hospital appointments, social trips and family visits
- High-visibility trained drivers to ensure safe boarding and exiting
This is specialist transport — safe, calm and designed for real disability needs.
Areas We Cover Across Peterborough
Passenger Assist provides wheelchair accessible taxis across all Peterborough neighbourhoods and surrounding towns.
Peterborough + Bretton, Werrington, Paston, Dogsthorpe, Hampton, Orton, Stanground, Fletton, Stamford, Spalding, March, Whittlesey, Huntingdon and surrounding villages.
📞 Call 01733 208208 to check availability in your area.
Hospital, Clinic & Appointment Transport
We regularly provide assisted wheelchair taxi transport to:
- Peterborough City Hospital
- Hinchingbrooke Hospital
- Addenbrooke’s Hospital
- Fitzwilliam Hospital
- GP, Physio, Dental and community clinic appointments
Drivers escort passengers from their home into reception, wait where required (if arranged), and escort them back safely.
📞 Pre-book hospital transport: 01733 208208
Airport & Long-Distance Wheelchair Taxi Travel
We offer fully assisted, pre-booked wheelchair accessible travel to:
- Luton Airport
- Stansted Airport
- Heathrow Airport
- Gatwick Airport
- East Midlands Airport(s)
Long-distance medical trips • Family visits • Day outings • Social appointments • Funeral transport • Holiday travel assistance
All journeys include door-to-door support and secure wheelchair loading.
Who We Help
Our wheelchair taxi services support:
- Wheelchair users (manual, powered and bariatric where suitable)
- Elderly passengers
- Limited-mobility users
- Dementia, learning disabilities and mental health needs
- Post-surgery patients
- Care homes, supported living teams, NHS and rehabilitation teams
- Passengers with anxiety or low confidence
We provide extra time, patience and reassurance where needed.
Why Families & Care Staff Trust Passenger Assist
- Transparent pricing
- Drivers briefed in advance
- Optional pick-up/drop-off updates
- Monthly invoicing for care homes and organisations
- Highly trained staff who understand complex needs
- No rush, no pressure — journeys at the passenger’s pace
Local Wheelchair Taxi Experts in Peterborough
Passenger Assist is the leading provider of wheelchair taxis in Peterborough, trusted for safe WAV transport, hospital appointments, long-distance travel, airport transfers and assisted journey support.
Whether you’re in Bretton, Werrington, Hampton, Orton, Stanground or the city centre, we provide fast, reliable and specialist disability transport across the whole region.
📞 Call 01733 208208 to book your assisted journey.
Frequently Asked Questions
General Services
Passenger Assist provides wheelchair-accessible and assisted transport across Peterborough and surrounding towns and villages.
We specialise in safe transport for disabled, elderly and vulnerable passengers who require assisted travel.
Yes. Drivers are MiDAS trained, disability-aware, enhanced DBS checked and First Aid trained.
Yes. Door-to-door assistance is standard and additional support can be arranged.
Wheelchairs & Passengers
Yes. Wheelchairs can be safely secured using approved restraint systems.
Yes. Family members, carers or companions can travel depending on vehicle configuration.
We operate wheelchair accessible WAV vehicles including 5, 6 and 8-seater vehicles.
Hospital & Clinic Transport
Yes. We provide assisted transport for hospital appointments, clinics, GP visits and outpatient care.
Yes, escort assistance to reception desks can be arranged if requested when booking.
Yes. Non-emergency long-distance medical transport can be arranged.
Bookings & Payments
All journeys are pre-booked by calling 01733 208208.
Yes. Families and carers are welcome to arrange transport.
Yes. Approved organisations may be invoiced monthly.
Care Homes & Supported Living
Yes. We regularly support care homes and supported living services.
Yes. Care homes and organisations can request account setup.
Social Journeys
Yes. We provide assisted transport for social outings, family visits and day trips.
Yes. Pre-booked wheelchair accessible transport is available for weddings and events.
Evening Bookings
Yes. Evening assisted transport is available subject to availability.
Advance booking is recommended but short notice bookings may be possible.
Airport & Long Distance
Yes. We provide assisted airport transfers.
Heathrow, Gatwick, Stansted, Luton and East Midlands.
Assistance Dogs
Yes. Registered assistance dogs are welcome at no additional charge.
Non-Emergency Service
No. Passenger Assist provides pre-booked non-emergency assisted transport only.
