Awards & Recognition
Passenger Assist is proud to have received independent recognition for its commitment to providing specialist assisted transport services for elderly, disabled and vulnerable passengers.
Whilst awards are appreciated, our greatest achievement remains the trust placed in us by the passengers, families, healthcare professionals and organisations we support every day.
Our mission has always been simple: to provide safe, reliable and dignified transport for people who require additional support to attend appointments, maintain independence and remain connected to the people and places that matter most.
2026 AWARDS & ACHIEVEMENTS
🏆 Best Consumer Services StartUp of the Year 2026 – East of England
Awarded by the UK StartUp Awards.
Passenger Assist was named Best Consumer Services StartUp of the Year for the East of England at the UK StartUp Awards 2026.
This award recognises innovation, customer service, growth and positive impact within the community.
As the East of England regional winner, Passenger Assist now progresses to the UK StartUp Awards National Final, competing against regional winners from across the United Kingdom.
This achievement reflects the company’s commitment to delivering exceptional service whilst supporting elderly, disabled and vulnerable passengers throughout the region.
🏆 Best Accessible & Assisted Transport Provider 2026 – Cambridgeshire
Awarded by SME News.
Passenger Assist was recognised by SME News as Best Accessible & Assisted Transport Provider 2026 – Cambridgeshire.
This award acknowledges the company’s dedication to accessibility, customer care, professionalism, safeguarding and specialist assisted transport services.
The recognition reflects Passenger Assist’s commitment to helping passengers travel safely, comfortably and with dignity, whether attending hospital appointments, visiting family, travelling to social events or participating in important healthcare and research programmes.
WHY THESE AWARDS MATTER
Independent recognition provides reassurance to passengers, families and organisations that Passenger Assist is committed to maintaining high standards of service.
The awards recognise:
- Customer care and compassion
- Accessibility and inclusion
- Reliability and professionalism
- Community impact
- Specialist assisted transport expertise
- Commitment to continuous improvement
Whilst we are proud of these achievements, our focus remains on delivering excellent service to every passenger, every journey and every day.
OUR SERVICES
Passenger Assist specialises in:
- Wheelchair Accessible Transport
- Hospital & Clinic Transport
- Hospital Discharge Transport
- Clinical Trial & Research Transport
- Funeral Transport
- Care Home Transport
- Airport Assistance Services
- Long-Distance Assisted Travel
- Day Trips & Social Outings
MEDIA COVERAGE & RECOGNITION
Passenger Assist has also received independent media coverage recognising the company’s growth, achievements and commitment to improving accessibility for elderly, disabled and vulnerable passengers.
Featured Coverage
- Peterborough Telegraph
Award triumph for Peterborough’s Passenger Assist Cambridgeshire business for disabled people.
- Paul Bristow News
Passenger Assist featured following the launch of its specialist mobility transport service in Peterborough.
3. SME News UK Transport Awards
Passenger Assist recognised as: Best Accessible & Assisted Transport Provider 2026 – Cambridgeshire
THANK YOU
We would like to thank all of our customers, families, healthcare providers, care organisations, clinical research teams and professional partners who have supported Passenger Assist throughout our journey.
These achievements would not have been possible without your trust, support and confidence in our services.
We remain committed to delivering safe, reliable and dignified assisted transport services for many years to come.
If you have a hearing or visual impairment and your guide dog is an integral part of your daily life, we want you to know that they are welcome here at no extra cost.
