Clinical Trial & Research Transport Services
Passenger Assist provides specialist transport services for clinical trial participants, research volunteers and patients attending research appointments across Cambridge, Peterborough and the East of England. We understand that clinical research depends upon participants attending appointments safely, comfortably and on time. Reliable transport plays an important role in helping research studies run successfully and ensuring participants can attend scheduled visits without unnecessary stress or disruption.
Passenger Assist regularly supports passengers travelling to:
- Cambridge Biomedical Campus
- Addenbrooke’s Hospital
- Royal Papworth Hospital
- Research facilities
- Specialist treatment centres
- Clinical trial and study locations across the UK
Our service is designed for passengers who may require additional support due to disability, mobility restrictions, neurological conditions, long-term health conditions or treatment-related fatigue.
Services may include:
- Tail-lift wheelchair accessible transport
- Door-to-door assistance
- Wait and return appointments
- Companion-assisted travel
- Long-distance medical transport
- Flexible appointment scheduling
- Transport for recurring study visits
- Assistance with mobility equipment
Many clinical trials involve multiple visits over several months or years. Passenger Assist can provide structured transport arrangements for recurring appointments, helping participants remain engaged with important research programmes throughout the duration of a study.
We understand that some participants travel considerable distances to attend specialist research centres. Our service can accommodate local, regional and long-distance journeys, with comfort breaks available on request for longer journeys.
Passenger Assist also works with healthcare providers, research organisations, pharmaceutical companies, study coordinators and clinical research teams requiring dependable transport solutions for participants.
Why Choose Passenger Assist?
- Specialist assisted transport provider
- Wheelchair accessible vehicles with tail-lift access
- DBS-checked and disability-aware drivers
- Reliable recurring appointment scheduling
- Door-to-door passenger assistance
- Wait and return services available
- Long-distance transport capability
- Professional and patient-focused approach
Whether attending an initial screening appointment or participating in a long-term research programme, our focus is on providing safe, reliable and dignified transport from start to finish.
We provide calm, safe and respectful transport using tail-lift WAV vehicles, secure wheelchair restraint systems and MiDAS-trained, DBS-checked drivers who assist throughout every journey.
From hospital appointments and care-home travel to airport transfers, social outings and family visits, we offer true door-to-door support — never rushed, never treated as “just a fare”.
📞 Call 01733 208208 to book assisted transport.
If you have a hearing or visual impairment and your guide dog is an integral part of your daily life, we want you to know that they are welcome here at no extra cost.
